Frequently Asked Questions

Product Information

We spend our time carefully seeking and developing products that fit a few simple criteria, they need to be durable, quality made with a simplistic, sustainable and ethical approach. Products that stand the test of time, that will age well, using the best materials and are not destined to end up in a landfill. We put great effort into finding quality products so that you will feel confident that when you buy from Decor4Homes, you are buying quality.

Decor4Homes' greatest differentiator is our dedication to customer service. It is our goal to ensure that you feel taken care of and listened to before, during, and after your purchase. We offer price matching, a generous return policy, and you will stay with one person throughout your purchase.

Best practice for any piece of furniture takes a general precaution towards unusual environments. We recommend avoiding exposure to heat or humidity and direct sunlight to prevent fading and cracking. Surfaces should be covered when possible to prevent obvious damage. Please be aware that heavily dyed fabric can transfer to your furniture and causing discolouration.

Our products require different forms of care. For instance, the Stain Resistance fabric associated with the Cloud Puff, Ariana, Newport, and Horizon collections from Sunset Trading can simply wiped off, or for larger spills, the slipcovers removed and washed.

Our wood products can be wiped down with a soft cloth and chemical free cleaners.

All photos on our website are taken by professional photographers under lighting conditions that are typical in a residential home. We try our best to accurately show the finish color and texture as best we can. If we can be of assistance in selecting the right furniture for your situation, fill out our contact page’s form and we would be happy to help.

Order Information

Our team generally needs 2-3 business days to pack and ship your full order. For larger items, we ask that you allow 3-4 business days.

Shipping time depends on the size of the package and whether it can ship UPS. For packages that ship via UPS, delivery time is usually within 3-6 days. For larger orders, shipping times vary, but are averaging 5-10 business days.

Other variables include weather and ongoing worldwide shipping delays.

Please email Decor4Homes at or click the chat button below.

We ship no cost to the Continental United States. For orders to Alaska and Hawaii, we will ship to the required port within the Continental United States. Customer is responsible for the product from then forward. We will assist to the extent possible.

We will only ship internationally if the customer handles the necessary paperwork and fees.

Please contact us at will gladly be able to assist you with any questions relating to Orders, Order Modifications, Shipping, Returns, & Cancellations.